Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes.
Arris surfboard sb6183 lights blinking.
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Check the coaxial cable connection at the modem and wall outlet.
Check that the usb or ethernet cable is attached at the modem and the computer.
During startup all four leds will flash and then light up solid in sequence.
Verify that the ethernet cable is connected from the ethernet port on the sb6183 to the ethernet port on the computer.
The arris surfboard sb6183 is a docsis 3 0 cable modem supporting up to 16 downstream and four upstream bonded channels to deliver a powerful high speed internet experience.
Power connects the cable modem to the power adapter.
If the power led does not light up solid or flash check the power connection on your sb6183 before contacting arris technical support.
The front panel led lights on the sb6183 with the exception of the power led light can be turned off in the web manager tool.
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Sb6183 front panel should always be lit solid green or blue.
Cable connects to the cable wall outlet.
If this is not the behavior that the sb6183 is displaying please refer to this table for more information regarding led behavior.
When the led lights on the front panel are on the receive and send led lights can be change from solid blue to green so that all of the lights are the same color.
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Ethernet connects to the ethernet port on your computer.
The arris surfboard sb6183 has the following ports available on the back of the modem.
Receive light is flashing.
Send light is off or flashing.