You must use an arlo pro power adapter and cable to charge the battery.
Arlo pro battery won t charge.
If your battery is completely dead and does not charge follow these troubleshooting steps.
Please contact the arlo support team to further investigate this issue.
Make sure that the power adapter cable is fully inserted into the ac power.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
This is the lightning bolt icon at the top of the image.
Arlo is the world s first 100 percent wireless high definition smart home security camera.
There was a recent fix that resolved a battery drain issue with arlo pro and arlo pro 2.
First make sure that you re using the correct power adapter.
The output is 9v 1 1a.
To troubleshoot problems with your arlo pro or arlo pro2 camera battery.
Connect the other end of the adapter cable to the camera.
An arlo or netgear logo.
If your arlo pro 2 or arlo pro camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
A how to video on charging the arlo pro camera battery.
Plug the power adapter into an electrical outlet.
Batteries will not charge customer support is sending a replacement i bought a replacement myself and it won t charge either.
The system is under a year old.
The camera led lights solid blue when the camera battery is fully charged.
Battery included with my 1 camera system was fully charged so i already gave a 5 star review on the camera and app but now i have worthless garbage 2 batteries that won t charge and 1 more on the way.
Battery won t charge on all 3 cameras arlo sent anew charger but still nothing.
You will find several options for contacting support in the provided link.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
The process is very simple to do in charging the arlo pro camera.
I realized the arlo security lights weren t working and noticed the batteries were dead.
If your arlo pro or arlo pro 2 camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
When the camera is armed and plugged in the battery will only charge to 80 to preserve the battery s long term life lion batteries really don t want to be fully charged for long times best life occurs when they re charged at 40 and stopped at 80.
Check for the following three things on your power adapter.
The qc 2 0 icon.
If you re still experiencing rapid battery drain with the most recent firmware update.